System Administrator / Referrals
View your systems referrals
As a System Administrator of a Refernet system, you can view the referrals that are currently in your system, but only in a capacity that shows referrals as an overview.
What information can I sew with a referral overview
A referral overview is defined as:
- Referral ID number
- Open date
- Accepted date
- Closed date
- Author (the agency and user that sent the referral)
- Recipient (the agency who accepted the referral)
- Progress
Why can’t I see the data contained within a referral?
As a System Administrator, your role is defined as a user that maintains the system at a user level, not at a referral level. Only agencies that are directly involved with a referral have access to the information contained within a referral. This means that no-one outside of the referral process is privy to any data contained within a referral.
I can see numbers underneath the Open, Closed or Accepted referral lists – what are these for?
The referral lists in your system can get very large, we paginate data so you can easily digest the data in bite-sized chunks. You simply click on the page number you wish to view and we’ll show you the referrals on that page.
