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User / Role

What is my role as a User?

As a User of an agency, your role will be entering new referral data, responding to referrals that have been sent to your agency and creating new standard User accounts. When you are authenticated as a User, you will be able to:

Send referrals
You’ll be able to send referrals to other agencies. 

Receive referrals
You’ll get an email notification that a new referral has been sent to your agency and any users that are in your agency (including you) will be able to accept the referral on behalf of your agency.

Export data
You can export statistical data for either just you or your agency as a whole. This data is exported as a CSV file.

System Administrator

Primary User

User

Add, edit & disable Agencies

Yes

Edit own Agency details

Yes

Yes

Add, edit & disable Users

Yes

Add, edit & disable own Agency Users

Yes

Manage System Preferences

Yes

Manage exclusions

Yes

Purge referrals

Yes

Manage regions*

Yes

View all regions reports & activity*

Yes

View own region reports & activity*

Yes

View Agency activity

Yes

Yes

Manage & make referrals

Yes

Yes

Manage Public homepage

Yes

Yes

Export data

Yes

Yes

*only if this feature is enabled